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Share Opal Pro via Family Sharing

If you have purchased an annual or lifetime Opal Pro subscription, you can now share your Pro plan with your family at no additional cost! However, how to set up Family Sharing is determined by where you subscribed.

Family Sharing for Annual Subscriptions Purchased via the iOSย App Store

To share Opal Pro with your family after you've purchased your annual subscription via the iOSย App Store, follow these steps:

  • Go to your iPhone "Settings"
  • Tap on your name at the top
  • Tap on "Family Sharing"
  • Create a family group
  • Select the Subscription

For more information about Family Sharing and to troubleshoot any issues, please head here.

Family Sharing for Annual & Lifetime Subscriptions Purchased via Stripe

When you purchase an annual or lifetime subscription via Stripe, our Support Team must manually grant Family Sharing to your family members. To contact Support, please follow these steps:

  • Open the Opal App
  • Tap on your Opal "Settings" (accessible from the top right corner of your "Profile" tab)
  • Tap on "Support Chat"
  • Within the Support chat, tap the Mail icon (accessible in the top right corner)
  • You will have three options: "Report a bug", "Suggest an improvement", or "Ask a Question"
  • Tap "Ask a Question"

There, please input the email or phone number your annual or lifetime subscription was purchased with, as well as the email or phone number your family member(s) signed up for their Opal account with. They can determine the exact phone number or email by opening the Opal app, and heading to the "Profile" tab > "Settings". If you can pass along the information they've inputted there to our Support Team, we can ensure they have access to your subscription.

Please note that Familyย Sharing is only available for Annual Pro subscribers who bought their subscription on the iOS App Store, or Annual or Lifetime subscribers who purchased via Stripe. If you purchased a weekly or monthly subscription via the iOSย App Store or via Stripe, "Family Sharing" will not be available.

That's it! If you have any problems with Family Sharing, please contact us using the instructions here.

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